SMS/Text Messaging Privacy Policy

CHILDREN'S DEVELOPMENTAL SERVICES OF CAMPBELL COUNTY
POLICY AND PROCEDURE ON SMS/TEXT MESSAGING PRIVACY

Policy:

The Children's Developmental Services of Campbell County is committed to protecting privacy. This Privacy Policy describes how we collect, use, and protect personal information through our SMS (short message service and text) messaging communications.

Purpose:

The purpose of this SMS/Text Messaging Privacy Policy is to inform you about how the Children's Developmental Services of Campbell County collects, uses, stores, and protects your personal information when you choose to receive text messages from us. This policy ensures transparency in our communication practices and helps you understand your rights and choices regarding SMS communications.

Procedures:

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

- Your mobile phone number

- Your name

- Any information you provide in response to our messages (e.g., preferences, feedback, availability)

- Message metadata (e.g., timestamps, delivery status)

2. How We Use Your Information

We use your information to:

- Send you updates and service-related notifications

- Respond to your inquiries or requests

- Improve our services

- Ensure compliance with applicable laws and carrier regulations

WE DO NOT USE SMS MESSAGES FOR MARKETING PURPOSES. MESSAGE CONTENT IS LIMITED TO SERVICE-RELATED COMMUNICATION, AND WE DO NOT SHARE YOUR SMS INFORMATION WITH THIRD PARTIES FOR PROMOTIONAL USE.

3. Opt-In and Consent

By opting in to receive SMS messages from us, you consent to receive recurring messages from us, including appointment reminders and transactional messages. Consent is not a condition of purchase. BY OPTING IN TO RECEIVE SMS MESSAGES (E.G., BY CHECKING A BOX ON A FORM OR RESPONDING WITH A KEYWORD), YOU CONFIRM THAT YOU ARE THE ACCOUNT HOLDER OR HAVE PERMISSION TO USE THE MOBILE NUMBER PROVIDED.

4. Opt-Out

You may opt out of SMS messages at any time by replying "STOP" to any of our messages. After opting out, you will no longer receive SMS messages from us unless you opt in again.

5. Message Frequency and Charges

Message frequency varies. TYPICAL USAGE WILL NOT EXCEED 4 MESSAGES PER MONTH. MESSAGES MAY INCLUDE APPOINTMENT REMINDERS, COMMUNITY EVENT NOTIFICATIONS, EARLY CHILDHOOD SCREENING INVITATIONS, AND OTHER SERVICE-RELATED UPDATES. Standard message and data rates may apply based on your mobile carrier and plan. We are not responsible for any charges incurred.

6. Information Sharing

We do NOT sell, rent, or lease your personal information to third parties. We may share your information only with:

- Service providers that support our SMS operations (e.g., messaging platforms)

- Legal authorities, if required by law or to protect our legal rights

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure.

8. Children's Privacy

Our SMS services are not intended for individuals under the age of eighteen (18). We do not knowingly collect information from children under the age of eighteen (18).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. WE ENCOURAGE YOU TO REVIEW THIS POLICY PERIODICALLY FOR ANY UPDATES.

10. Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

Children's Developmental Services of Campbell County
1801 South 4-J Road
Gillette, WY 82718

307-682-2392

Effective Date: 05/01/2025

WE DO NOT USE SMS MESSAGES FOR MARKETING PURPOSES. MESSAGE CONTENT IS LIMITED TO SERVICE-RELATED COMMUNICATION, AND WE DO NOT SHARE YOUR SMS INFORMATION WITH THIRD PARTIES FOR PROMOTIONAL USE.